Oxbridge Plumbing and Building Standard Terms and Conditions
Oxbridge Plumbing and Building’s Standard Terms and Conditions apply to its stated prices and all work which it carries out whether under quotation or otherwise
  1. In these terms and conditions the word “company” means Oxbridge Plumbing and Building and the word “Customer” means the person or organisations for whom the Company agrees to carry out works and/or supply material.
  1. The company agrees to carry out the work described on the written quotation to which these terms and conditions are attached.
  1. The quotation covers only the works specifically stated in the quotation. No other works are deemed to be included with the quotation
  1. These terms and conditions apply both to the initial quotation and to any variations subsequently agreed between the customer and the company.
  1. The locations of all installations will be discussed and agreed with the customer prior to fixing. If, subsequently, the customer wishes to change any of these arrangements the cost of the additional work will be charged extra in accordance with item 6.
  1. If additional works are required these will only be commenced after agreement of their extent and additional cost between the company and customer and a new or revised quotation will be issued
  1. All agreements will be in writing or in email form. No agreement will be made in Texts, WhatsApp messages and the like.
  1. Additional works will normally be carried out at a standard hourly rate of £35.00/hour and materials will be charged at trade price plus 25%
  1. The company reserves the right not to carry out additional works at its own discretion.
  1. Free access to the working area and material storage areas must be given to the company at all times without interruption.
  1. The order and manner and times the work is carried out will be entirely at the discretion of the company. This will normally be within normal working hours and may extend to overtime with agreement of both parties.
  2. The expected maximum time to completion is given in the quotation. The company will endeavour to complete within this time scale. If the company is unable to complete within the specified time, the company will not be liable for (a) losses that were not foreseeable to both parties when the contract was formed; (b) losses that were not caused by any breach on the part of the company, and (c) business losses, and/or losses to non-consumers.
  1. If due to actions or omissions by the customer or a third party unrelated to the company, the company is prevented from completing the work In the specified period, the company reserves the right to charge for additional visits, materials and labour costs. These charges will be discussed with the customer and confirmed in writing.
  1. If the work cannot be completed within a period of twice the expected maximum period the customer may terminate the contract in accordance with clause 20. If the Company is prevented, through no fault of its own, from completing the work within twice the specified expected maximum period, the company reserves the right to terminate this contract in accordance with clause 20. The company will leave the work in as orderly and economical a fashion as possible.
  1. The company will be given free use of electricity water gas and drainage as appropriate.
  1. No materials will be supplied or incorporated into the works until payment as stated in the payment terms of the quotation is received by the company.
  1. Payment will be due for the amounts and at the times stated within the quotation.
  1. If the customer engages others to carry out works that form part of this contract without prior agreement from the company, the company reserves the right to terminate the contract.
  1. If a dispute arises between the company and the customer which cannot be resolved by negotiation or mediation then either party may refer the dispute to adjudication with an adjudicator appointed by the CIArb or ‘ The Scheme for Construction Contracts (England and Wales) Regulations 1998’. Description of adjudication may be found at https://www.ciarb.org/disputes/dispute-appointment-service/adjudication/
  1. In the event of any suspension or termination the customer shall pay the company a fair and reasonable amount commensurate to the work done to date including preparatory works in connection with costing and quotations.
  1. If at any time any provision of this Agreement is or becomes illegal or unenforceable such provision will be deemed amended to the extent necessary to render it legal and enforceable, and if not practicable it must be severed from this Agreement, and the remaining provisions will continue in full force and effect to the maximum extent consistent with the intent of the parties
  1. The company guarantees to rectify faults found within its workmanship within one year of the date of the final invoice at no cost to the customer. The guarantee does not extend to the cost of rectifying faults occurring due to faulty materials. Materials will be subject to any guarantees that might be provided by the manufacturer. This does not affect the customer’s right to redress under the consumer rights act 2015.
  1. The guarantee will become null and void if the work/appliance completed/supplied by the company is subject to misuse or negligence or repaired modified or tampered with by anyone other than a company representative.
  1. The company will accept no liability for, or guarantee suitability of materials supplied by the customer and will accept no liability for any consequential damage or fault. The company will reserve the right to charge extra for delays or extra work arising from unsatisfactory or damaged materials..
  1. When the company agrees to install appliances, materials, fittings and fixtures designed by others , no responsibility will be taken by the company for that design. Should any problems arise in the functioning, ability to install, appearance and the like, resulting from the design, it will be the responsibility of the customer, including any costs arising to effect a remedy or costs of delays caused to the company.
  2. Where new work is connected to existing installations, any fault which is discovered in the existing system at the time or after completion of the new work will be rectified as an additional cost to the quotation in accordance to item 6.